This policy explains how At Your Service handles information collected through this website and during service-request communications.
Information we collect
When you contact us or submit a service request, we may collect your name, phone number, email address, service address, project description, preferred timing, photographs, and other details you choose to provide. We may also collect basic website-use information such as pages visited, referral source, device type, and interactions with call, text, or request buttons.
How we use information
We use this information to respond to requests, prepare quotes, schedule and deliver services, communicate about visits, maintain business records, improve the website, understand marketing performance, and comply with legal obligations.
Service providers
We may use service providers such as Jobber for customer requests and scheduling, Google Analytics for website measurement, Vercel for website hosting, and communication or payment providers used to operate the business. These providers handle information under their own terms and privacy practices.
Sharing and retention
We do not sell personal information. We may share information with service providers, affiliated project partners, or specialized trades when needed to respond to or complete requested work. We retain information only as long as reasonably needed for operations, legal compliance, dispute resolution, and recordkeeping.
Your choices
You may ask us to update or delete information we control, subject to business and legal recordkeeping requirements. You can also limit browser cookies or analytics through your browser settings.